Contact and Support

Do you have a question about MamaKlar, need help with the app, or want to share something with us? Then write to us anytime at:

Email: hallo@mamaklar.de

We will take care of your request as quickly as possible.

How We Can Help You

You are welcome to contact us in particular regarding the following topics:

• Questions about the app
• Technical issues or error messages
• Difficulties with login or access to content
• Questions about your user account
• General inquiries about MamaKlar
• Feedback on content or features

Important Notice on Purchases, Subscriptions, and Cancellation

If you have taken out a subscription or made an in-app purchase via the Apple App Store or Google Play, billing, management, cancellation, and refund requests are generally handled via the respective store provider.

For questions about the app itself or if something does not work as expected technically, you can of course still contact us at any time: hallo@mamaklar.de

Technical Information for Support Requests

To help us assist you faster, it is helpful if you briefly let us know – where possible:

• which device you are using
• whether you use iPhone or Android
• which app version you are using
• what exactly happened
• whether an error message was displayed

No Medical or Therapeutic Support

Please note: MamaKlar does not provide any medical, psychological, psychotherapeutic, or therapeutic advice or treatment.

For health-related, mental, or acute complaints, please consult doctors, midwives, therapists, or other suitable professionals. In emergencies, please contact your local emergency services.

Feedback

If you notice something, if something is not working, or if you would like to give us feedback, we look forward to hearing from you. Your feedback helps us continue to improve MamaKlar.

Contact: hallo@mamaklar.de