Terms and Conditions (T&C)

These Terms and Conditions (T&C) govern the purchase and use of digital content and digital services provided by MamaKlar, in particular paid app access, subscriptions, trial periods, and any supplementary services. Where purchases or subscriptions are made via the Apple App Store or Google Play, the terms of the respective store operator apply additionally.

1. Provider

MamaKlar
Judith Jachthuber-Pabst and Tobias Jachthuber
Römerstr. 14, 76669 Bad Schönborn, Germany
Email: hallo@mamaklar.de

2. Scope

(1) These T&C apply to all contracts for digital content and digital services offered by MamaKlar, in particular within the scope of paid app access, subscriptions, trial periods, and other digital services.
(2) For purchases made via the Apple App Store or Google Play, the terms of the respective store operator apply additionally.
(3) Deviating terms of users only apply if we expressly agree to them in writing.

3. Description of Services

(1) MamaKlar provides digital content and features, in particular video content, texts, guidance materials, AI-supported features, and where applicable supplementary formats such as live offerings or separately bookable services, provided that these are expressly offered.
(2) The specific scope of services results from the respective description in the app, in the Apple App Store, on Google Play, or on the website at the time the contract is concluded.
(3) The content is intended for guidance in everyday family life and does not replace medical, psychological, or psychotherapeutic advice or treatment.

4. Conclusion of Contract

(1) The presentation of services in the app, in the store, or on the website does not constitute a legally binding offer, but an invitation to submit an order or to conclude a subscription.
(2) For paid purchases or subscriptions via the Apple App Store or Google Play, the contract for paid use is concluded once you complete the order or purchase process there and the booking is confirmed or access is unlocked.
(3) For free user accounts or free app areas, a usage relationship is established as soon as you create a user account or use the app accordingly.

5. Prices, Payment, and Billing

(1) The prices, terms, billing periods, and any trial periods displayed to you at the time of purchase or subscription in the app or in the respective store apply.
(2) If the purchase or subscription is made via the Apple App Store or Google Play, payment processing, billing, and any tax processing are handled by the respective store operator or its affiliated payment processors in accordance with their terms.
(3) In such cases, the product information displayed in the store at the relevant time is decisive for the price, billing interval, and renewal logic.
(4) In the event of failed payments, chargebacks, or other billing problems, access to paid content may be temporarily restricted or suspended.

6. Term, Trial Periods, Automatic Renewal, and Cancellation

(1) The term of your subscription results from the product chosen in each case (e.g. monthly, annually, or another period displayed in the store).
(2) Unless otherwise stated, paid subscriptions automatically renew for the selected billing period unless cancelled in time before the end of the current period.
(3) If a subscription was concluded via the Apple App Store or Google Play, cancellation must generally be made via the account settings of the respective store. Cancellation by email to us does not terminate a store subscription.
(4) After valid cancellation, access generally remains available until the end of the already paid billing period, unless the respective store or mandatory law provides otherwise.
(5) Free trial periods automatically convert into a paid subscription, if so described in the offer, unless cancelled before the end of the trial period.

7. Withdrawal, Refunds, and Consumer Rights

(1) Statutory consumer rights remain unaffected.
(2) For contracts on digital content or digital services that are made available immediately, a statutory right of withdrawal under applicable law may be excluded in whole or in part, or expire prematurely, if the legal requirements for this are met and you have expressly consented prior to the start of performance.
(3) Where purchases or subscriptions are made via the Apple App Store or Google Play, cancellations, refund requests, and similar matters are usually handled technically via the respective store account or the respective store support. The terms of the respective store operator and applicable consumer law apply additionally.
(4) These T&C do not restrict any mandatory statutory warranty or consumer rights.

8. Provision of Digital Content, Updates, and Changes

(1) The content and features are provided digitally via the app and, where applicable, additionally via the website.
(2) We provide updates to the extent required by law, in particular security and feature updates, where this is necessary to maintain conformity with the contract.
(3) We may further develop, adjust, replace, restrict, or discontinue content and features for objective reasons, in particular for reasons of maintenance, security, technical development, licensing situation, or product improvement, provided that the core of the contractual service is not unreasonably impaired.
(4) Temporary restrictions on availability, e.g. due to maintenance, technical disruptions, or force majeure, are reserved.

9. Important Notice: No Medical, Psychological, or Psychotherapeutic Advice

(1) MamaKlar does not provide any medical, psychological, psychotherapeutic, or therapeutic advice or treatment.
(2) Content, AI outputs, and other features serve exclusively for information, guidance, and general everyday support. They do not replace diagnosis, treatment, or individual advice by qualified professionals.
(3) In case of physical or mental health complaints, red flags, developmental abnormalities, or other serious concerns, please contact doctors, midwives, therapists, or other suitable professionals. In case of acute emergencies, dial the local emergency number.

10. Newsletter and Other Communication

(1) Insofar as we offer newsletters or comparable information, they are sent only on the basis of your consent or another statutory basis.
(2) You can unsubscribe from a newsletter at any time via the respective unsubscribe link or the contact option provided there.
(3) Further details on communication and data processing can be found in our Privacy Policy.

11. Availability

(1) We strive for the highest possible availability of the app and content. However, availability at all times, uninterrupted, or error-free cannot be guaranteed.
(2) In particular, maintenance work, technical disruptions, disruptions at third-party providers, network outages, or cases of force majeure may temporarily affect availability.
(3) Where possible, we will announce planned maintenance in advance in an appropriate manner.

12. Liability

(1) We are liable without limitation for intent and gross negligence as well as for injury to life, body, or health.
(2) For simple negligence, we are only liable in the event of a breach of essential contractual obligations (cardinal obligations) and limited to the foreseeable damage that typically occurs.
(3) Liability under mandatory statutory provisions, in particular under the Product Liability Act, remains unaffected.
(4) Insofar as liability is excluded or limited, this also applies in favour of our legal representatives, employees, vicarious agents, and other auxiliary persons.

13. Indemnification

You shall indemnify us against claims of third parties based on unlawful use for which you are responsible, a breach of these terms, or a violation of third-party rights, including the reasonable costs of legal defence, insofar as you are responsible for the breach of duty.

14. Data Protection

Information on the processing of personal data can be found in our Privacy Policy. The current version is available on our website or in the app.

15. Final Provisions

(1) German law applies, excluding the UN Convention on Contracts for the International Sale of Goods, insofar as no mandatory consumer protection provisions conflict with this.
(2) Should individual provisions of these T&C be or become invalid in whole or in part, the validity of the remaining provisions shall remain unaffected. The statutory regulation shall replace the invalid provision.
(3) We may amend these T&C with effect for the future, provided there is an objective reason, in particular in the event of changes in the legal situation, the technical framework conditions, the product structure, or for security reasons. In the case of material changes to ongoing contractual relationships, we will inform you in good time and, where legally required, obtain your consent or grant you a special right of termination.

As of: March 2026